Data Collection
Hum sirf wo data collect karte hain jo aapke account aur transactions ke liye zaruri hai. Extra personal info hum nahi manga karte.
LEGAL REFERENCE
Aapka Privacy Hamari Zimmedari Hai
9qpp par aapka account aur personal information ki suraksha hamara pehla qadam hai. Hum samjhte hain ke aap kaunsa data hum se share kar rahe ho, aur hum...
Account SecurityData EncryptionTransparent PracticesLocal Compliance
Hamara Privacy Policy Kya Cover Karta Hai
Jab aap 9qpp par account banate ho, hum aapka naam, phone number, email aur address collect karte hain — ye sab aapke account ko verify karne aur transactions process karne ke liye zaroori hai. Aapka JazzCash, Easypaisa, SadaPay ya Raast account details hum encrypted form mein store karte hain aur kisi third party ko share nahi karte. Hum aapke gaming activity, login
history, aur withdrawal requests bhi track karte hain jahan local qanoon ijazat deta hai. Ye information aapke account security ke liye aur fraud prevention ke liye use hota hai. Agar hum aapka data kisi regulatory requirement ke kaaran share karein, hum aapko inform karengen.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
HUMNAY REACH OUT
Privacy Ke Baare Mein Poochne Ka Tareeka
Agar aapko aapke data ya hamara privacy policy ke baare mein koi sawal ho, hum hamesha available hain. Contact karne ke teen tareeke hain aur hum 24 ghante ke andar respond karte hain.
Team online
Email Support
[email protected] par apna sawal likho. Hum aapke har inquiry ko verify karte hain aur apne data ke baare mein full details dete hain.
In-App Chat
9qpp app ya website par support button click karo. Hamara team aapke privacy concerns ko turant address karega aur necessary clarification dega.
Account Settings
Apne account ke 'Privacy & Security' section mein, aap apne data preferences ko manage kar sakte ho aur access requests submit kar sakte ho.
WHY YOU CAN TRUST US
Hamara Privacy Approach Transparent Aur Accountable Hai
9qpp apne users ke privacy ko sach mein value deta hai, sirf words se nahi. Hum encrypted connections use karte hain, data ko secure servers par rakhte hain, aur hamesha aapke personal...
Encryption Standard
Sab data transfers aur storage 256-bit encryption se protected hain, banking level ki suraksha jaise. Aapka account login, payment details, aur personal info all encrypted.
No Selling Data
Hum aapka data kisi marketing company ko sell nahi karte. Aapka information sirf 9qpp ke internal operations aur legal compliance ke liye use hota hai.
Regular Security Checks
Hamara team quarterly security audits karta hai aur vulnerability testing karata hai. Agar koi issue mile, hum immediately patch karte hain aur affected users ko notify karte hain.
Pakistan-Focused Compliance
Hamara policy Pakistan ke data protection rules ke saath aligned hai. Jahan local qanoon require karta hai, hum additional safeguards add karte hain.
User Control
Aap apne account settings se access kar sakte ho kaun sa data 9qpp pas hai aur uske baare mein requests file kar sakte ho.
Incident Response Team
Agar koi breach ya suspicious activity detect hote, hamara security team turant action leta hai aur affected users ko alert karta hai.
POLICY CLARITY ACROSS 9QPP
Hamara Privacy Policy Ke Main Points
9qpp ke liye privacy sirf ek document nahi hai — ye hamara actual practice hai. Ye comparison points dikhate hain ke hamara approach kaisa structured aur user-centric hai.
Payment Information
JazzCash, Easypaisa, SadaPay aur Raast details hum directly store nahi karte — payment gateway ke through encrypted tokens use hote hain.
Cookies & Tracking
Hum essential cookies use karte hain account security aur site function ke liye. Analytics sirf aggregate level par hote hain, not individual user tracking.
Data Retention
Aapka account active rahne tak data hum rakhte hain. Account close hone ke baad, hum data legally required period tak retain karte hain phir delete karte hain.
Third-Party Access
Payment processors aur compliance teams ko hum sirf necessary information dete hain. Marketing partners ko aapka personal data nahi dete.
Policy Updates
Jab hum privacy policy change karte hain, hum email se notify karte hain. Significant changes ke liye aapko explicit consent lena padta hai.
Your Rights
Aap apne data ke baare mein jaankari maang sakte ho, usse correct kar sakte ho, ya delete karne ka request kar sakte ho — jahan applicable ho.
SECURITY BY DESIGN
Privacy Jo Aapke Lobby Experience Mein Built-In Hai
9qpp ka privacy sirf backend mein nahi hai — ye aapke har interaction mein visible hai. Jab aap account create karte ho, JazzCash deposit karte ho, ya withdrawal...
One-Time Passwords
Har sensitive transaction ke baad OTP aapke phone par aata...
Device Recognition
Jab aap naya device se login karte ho, 9qpp aapko...
Secure Payment Gateway
JazzCash, Easypaisa, SadaPay aur Raast se deposits directly payment providers...
Session Timeout
Agar aap inactive rahte ho, aapka session automatically close ho...
Withdrawal Verification
Paise withdraw karte waqt, hum extra verification karte hain. Ye...
Privacy Dashboard
Aapke account settings mein privacy control center hai. Yahin aap...
Aapke Privacy Ke Baare Mein Puchche Jane Wale Sawal
Bilkul nahi. Hum aapka data sirf internal operations aur required legal compliance ke liye use karte hain. Marketing ya analytics companies ko hum aapka personal info nahi dete. Payment processors sirf transaction ke liye necessary information paate hain.
Haan, bilkul safe hai. Hum aapka full account details store nahi karte. Payment gateway ke through encrypted tokens use hote hain. Jab aap withdraw karte ho, hum sirf account verification code use karte hain, full number nahi.
9qpp ke pass incident response team hai jo 24/7 available rehta hai. Agar unauthorized access detect hote, account immediately lock ho jata hai aur aapko email se notify kiya jata hai. Hum aapke transactions ko review karte hain aur agar fraud hota hai, aapka balance restore karte hain.
Haan, aap apne data deletion ka request kar sakte ho. Account close hone ke baad, hum legally required period tak data retain karte hain phir delete karte hain. Kuch information legal compliance ke liye longer rakhi ja sakti hai, lekin hum aapko clearly bataate hain.
Haan, but sirf essential cookies. Ye aapke session ko maintain rakhte hain aur account security ensure karte hain. Hum third-party tracking cookies nahi use karte. Aap apne browser settings se cookies manage kar sakte ho ya hamara privacy dashboard use kar sakte ho.
Hum email se notify karte hain har policy update ke baare mein. Significant changes ke liye aapko explicit consent dena padta hai. Puraana policy hamara website par available rehta hai so aap compare kar sakte ho kya change hua.
Haan, hamara privacy policy Pakistan ke applicable laws ke saath aligned hai. Jahan local qanoon require karta hai, hum additional safeguards add karte hain. Hamara compliance team hamesha updates track karta hai aur policy accordingly adjust karta hai.